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Privacy Policy

Effective Date: March 30, 2026

1. Introduction

The Law Office of Donald W. Reid (“the Firm,” “we,” “us,” or “our”) is a bankruptcy law firm located in San Diego, California, focusing on small business bankruptcy and insolvency matters. We are committed to protecting the privacy and confidentiality of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites at www.donreidlaw.com (the “Site”), contact us, or engage our legal services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.

Attorney-Client Privilege Notice: Information shared in the context of a legal representation or consultation may be protected by the attorney-client privilege and applicable rules of professional conduct. This Privacy Policy applies to general website usage and does not limit or waive any such privilege.

2. Information We Collect

A. Information You Provide Directly

We may collect the following personal information when you fill out a contact form, request a consultation, sign a retainer agreement, or otherwise communicate with us:

- - - - Full name
      - Email address
      - Phone number (including mobile number for SMS communications)
      - Mailing address
      - Business name and type
      - General description of your legal matter
      - Financial information relevant to your bankruptcy case (collected only as part of legal representation)

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

- - - - IP address and general geographic location
      - Browser type and version
      - Operating system
      - Pages visited and time spent on each page
      - Referring URL
      - Device type (desktop, mobile, tablet)

This information is collected through cookies and similar tracking technologies (see Section 6).

C. SMS and Communications Data

If you opt in to receive SMS/text messages from us, we collect your mobile phone number and your consent preferences. See Section 5 for full details on our SMS communications.

3. How We Use Your Information

We use the information we collect for the following purposes:

- - - To provide legal services – to communicate with you about your case, deadlines, hearings, and legal strategy.
    - To respond to inquiries – to follow up on consultation requests, contact form submissions, or general questions.
    - To send SMS communications – including appointment reminders, case updates, court notifications, billing alerts, and firm announcements (only if you have opted in).
    - To improve our website – to understand how visitors use our Site and to enhance functionality and content.
    - To comply with legal obligations – including court requirements, state bar rules, and applicable law.
    - To prevent fraud and maintain security – to protect the integrity of our Site and client data.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

- - - Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, managing communications, or delivering services (e.g., website hosting, email platforms, SMS providers). These vendors are contractually required to protect your data and use it solely on our behalf.
    - Legal Requirements: We may disclose information if required by law, court order, subpoena, or other legal process, or to protect the rights, property, or safety of the Firm, our clients, or others.
    - With Your Consent: We may share your information for any other purpose with your explicit written consent.
    - Professional Obligations: In limited circumstances, we may share information as required under the California Rules of Professional Conduct or applicable ethics rules.

We do not share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes.

5. SMS Communications

If you provide your mobile phone number and consent to receive SMS messages, the following applies:

- - Types of messages: Appointment reminders, case status updates, document alerts, court and hearing notifications, billing reminders, and firm announcements.
  - Messaging frequency: May vary based on your case activity.
  - Message and data rates: Standard rates from your mobile carrier may apply.
  - Opt-out: Reply STOP at any time to unsubscribe. You will receive a one-time confirmation and no further messages will be sent.
  - Help: Reply HELP or visit Donreidlaw.com for support.
  - Consent is not required: Opting in to SMS is not a condition of retaining our legal services.

For full SMS Terms & Conditions, visit: [www.donreidlaw.com/sms-terms]

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

We may use:

- - Essential cookies – required for the Site to function properly.
  - Analytics cookies – to understand how visitors interact with our Site (e.g., Google Analytics).
  - Marketing cookies – to display relevant content (used only with your consent).

You can control cookies through your browser settings. Disabling cookies may limit certain features of the Site. By continuing to use our Site, you consent to our use of cookies as described in this policy.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal and professional obligations, resolve disputes, and enforce our agreements. Client files and related records are retained in accordance with the California State Bar’s guidelines and applicable statutes of limitations.

SMS opt-in records are retained for a minimum of 4 years in compliance with TCPA documentation requirements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at info@donreidlaw.com.

9, California Privacy Rights (CCPA/CPRA)

As a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

- - Right to Know – You may request information about the personal data we have collected about you and how it is used or shared.
  - Right to Delete – You may request that we delete your personal information, subject to certain legal exceptions.
  - Right to Correct – You may request correction of inaccurate personal information we hold about you.
  - Right to Opt Out – You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.
  - Right to Non-Discrimination – We will not discriminate against you for exercising any of your privacy rights.

To exercise your California privacy rights, contact us at:

- - Email: info@donreidlaw.com
  - Phone: (619) 880-6100
  - Mail: 770 First Avenue, Suite 250, San Diego, California 92101

We will respond to verifiable requests within 45 days as required by law.

10. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

11. Third-Party Links

Our Site may contain links to third-party websites (e.g., court websites, government agencies). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Law Office of Donald W. Reid

770 First Avenue, Suite 250

San Diego, CA 92101

Phone: (619) 880-6100

Facsimile: (619) 923-2051

Email: info@donreidlaw.com

Website: www.donreidlaw.com

This Privacy Policy is intended for informational purposes and does not constitute legal advice. The Law Office of Donald W. Reid is licensed to practice law in the State of California.

Last Updated: March 30, 2026